If you change your mind about taking any of our courses, you can get a full refund, minus a €200 admin fee, up to 30 days before the start of the course, and up to 24 hours after making payment*. All refund requests must be made via email to [email protected], and are subject to the €200 admin fee, and can take up to 30 days to process. Requests made anytime up to 14 days before the start of the course will receive a 75% refund of the total cost of the course or program. Requests made within 14 days before the beginning of the first class and before the beginning of the second class will receive a 50% refund of the total cost of the course or program. Any refund requests made after the beginning of the second class for a particular course are non-refundable. If you’d like to transfer your enrollment to a different course, you can do so anytime up until the start of the third class. All transfer requests must be made via email to [email protected] and are subject to a €100 transfer fee. No transfers can be made after the beginning of the third class.
If the course is cancelled by 343 Labs for any reason, all payees will receive 100% of their money back no later than 30 days after the start date of the course.
* PLEASE NOTE: All Black Friday promotion sales are final and cannot be refunded. However, they can be transferred to another person upon request.